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Chatbot

A chatbot is a conversational interface that responds to user messages in natural language, without necessarily taking any action beyond replying.

Prerequisite: Large language model

What matters

A chatbot's scope is limited to conversation; anything beyond answering, like booking a flight or calling an API, requires additional tool-use capability layered on top.

Example

A chatbot that answers questions about a store's return policy but cannot actually process a return is providing conversation only, not action.

Common misconception

A chatbot is not automatically an AI agent; the distinguishing factor is whether it can take actions, not how fluent its replies sound.

Recall question

What capability separates a plain chatbot from an AI agent?

Keywords and related concepts

chatbotconversational interfacenatural languageai assistant

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